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Frequently Asked Question!

You can find our latest deals on our page, To keep up to date on all our promotions and sales, sign up for our newsletter at the bottom of our homepage.

 

We’ve also partnered with a new service, Affirm, Venmo, and PayPal that offers buy now, pay later with flexible plans that fit your budget, select items you’d like to purchase and select Affirm, Venmo or PayPal at the checkout page.

 

For our customers we accept the following payment methods:

  • All Major Credit Cards
  • Visa, master, Discover, American Express
  • Apple Pay
  • Google Pay Klarna
  • PayPal
  • Venmo
  • Affirm

you can enter your discount code in several different ways on our site.

You can enter one by clicking “Coupon code” next to the Check Out button in your cart or at checkout by clicking “Apply coupon.”

If you’ve followed these instructions but you’re still unable to apply your code or your code isn’t working, you can place your order and reach out to our support team at Info@gobargainoutlets.com to retroactively refund you the value of the code.

Unfortunately, we are not able to cancel or change your order once you submit it. Our system automatically registers, processes, and creates an order that is sent to our fulfillment centers – please be careful during the checkout process!

We urge customers to double-check all their information prior to checkout. Also, we cannot add additional products to your order.

If you receive a product that you do not like, you can learn how to return it here.

Please use the contact form to message us immediately after you placed your purchase, we will try our best to work with you to update your order shipping.  

However if the item has already shipped out or your updated address can’t be validated unfortunately, we are not able to update shipping addresses once an order has been submitted.

We urge customers to double-check all their information prior to checkout. However, if the package is marked “return to sender” we will be able to issue a reshipment for you.

There are a few reasons why your order might have been canceled, but one of the primary reasons for order cancellation is due to suspected fraud.

We have a fraud protection software that detects misinformation that alerts us if a few criteria are met. We urge customers to carefully input their card information and personal details so that your order is not flagged. Orders can also be flagged if you attempt to purchase using a VPN.

If all of the information you input was correct, please contact us Info@gobargainoutlets.com so we can assist you towards a solution.

Refunds can only be issued to the original payment method. It usually takes around 3-5 business days for the refund to appear on your statement, depending on your banking institution. If your original payment method has expired or if you have closed that account, don’t worry! You should still receive your refund. 

For cards that have been canceled or expired, your card issuer or banking institution will simply return the money on your replacement card.

If you don’t have a replacement card, the issuer or bank will return your money another way, usually through check or direct deposit into your bank account. If you are experiencing issues receiving your refund, please reach out to your card issuer or banking institution.

All refunds are issued in USD and will be converted based on current exchange rates.

Due to popular demand, some of our products can be sold out. In these cases, they are usually back in stock within few days. You can keep up to date with our in-stock inventory by checking our website or signing up for our newsletter.

There are cases where certain products have been discontinued. In those cases, we hope you can find other products we have that work for you!

If you have any questions about out-of-stock or discontinued products, please reach out to our support team at Info@gabargainoutlets.com.

Currently we ship items to any address in the United States except the following:

  •  American Samoa
  • Federated States of Micronesia Guam
  • Marshall Islands
  • Northern Mariana Islands
  • Palau
  • United States Virgin Islands

Internationally, we ship to the following countries:

  • Austria
  • Belgium
  • Canada
  • Croatia
  • Denmark
  • Finland
  • France
  • Germany
  • Greece
  • Hungary
  • Ireland
  • Italy
  • Mexico
  • Netherlands
  • Poland
  • Portugal
  • Romania
  • Spain
  • Sweden
  • United Kingdom

If you have any questions about shipping or can not place a purchase please reach out to our support team at Info@gobargainoutlets.com.

Domestic Shipping Options

For our customers in the U.S., we offer free shipping within the United States on all orders placed on our GoBargain Outlets website: https://gobargainoutlets.com

International Shipping Options

For extra cost, we work with carrier partners such as DHL, UPS, and USPS. FedEx is our expedited shipping carrier.

Please Note: Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer’s responsibility.

Please check with your country’s customs office to determine what these additional costs will be prior to placing your purchase.

Yes, Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer’s responsibility.

Please check with your country’s customs office to determine what these additional costs will be prior to buying.

Orders are usually processed in 1-3 business days. Once your order has shipped, you will receive a shipping confirmation email with a tracking link that will allow you to check on your shipments progress.

Once order has been confirmed by delivery carriers, it can take 24 hours for your tracking number to update

If your tracking information displays as Tracking not registered on our tracking page, you can still use the tracking number to access the details of your shipment by using a search engine, like Google, or by going directly to the carrier’s website. 

If you are still having trouble locating your shipment, please email our support team at Info@gobargainoutlets.com.

Unfortunately, we are not able to update shipping addresses once an order has been submitted. Additionally, we currently do not have the ability to intercept or update order information with our carriers. Our system automatically registers, processes, and creates an order that is sent to our fulfillment centers. We urge customers to double-check all their information prior to checkout.

However, if the package is marked “return to sender” we will be able to issue a reshipment for you.

Shipping companies often take indirect routes to reach a customer’s address. Delays for ground shipments also occur often due to inclement weather and poor traffic conditions, so shipments can be held at checkpoints for longer than anticipated. 

International shipments will often take longer to arrive because of carrier or customs delays.

If your package is lost, please file a claim with the carrier. Once the carrier has confirmed the package was lost in transit, you can forward that confirmation to our support team at Info@gobargainoutlets.com to qualify for a reshipment or full refund.

For products purchased directly on our GoBargain Outlets website, we offer a 30 Day Satisfaction Guarantee.

The 30-day period begins upon the date of your purchase. Within those 30 days, you may submit a request for a exchange or full refund*, 

 

Our Satisfaction Guarantee policy does not apply to lost or stolen items or accidental damage. You can read more about our return policy

To learn more about returning your product, If it’s been more than 30 days since your purchase date, please refer to our one-year limited warranty policy 

 *items return not in original purchase or delivery condition  will not be refunded.

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